Refund Policy

This page explains the refund rules for paid offerings SoulLens may provide (e.g., one-time readings, subscriptions, or digital content). If you purchase through a third-party payment platform, refunds may also be subject to that platform’s policies and applicable law.

Nature of Digital Services

• Digital content / instant-delivery services are typically non-returnable once delivered.
• Accordingly, refunds are generally not provided unless required by law.

Examples of Refund-Eligible Cases

• Duplicate charges or clear billing errors.
• Non-delivery (payment succeeded but you did not receive the purchased access/service).
• Other cases required by applicable law.

How to Request a Refund

If you purchased via a third-party payment platform (e.g., Lemon Squeezy), please use the support link in your order email or the platform’s support channel, and include your order details for verification.

Changes

We may update this page as we introduce paid features or adjust billing/refund processes. The updated version will be posted on this page.